Privacy Policy

We at Sajilo Concept are committed to safeguarding the information you share with us, and earning your trust is our goal. Therefore, we collect only the necessary information to enable efficient access to our app, and we diligently protect your information with the highest standards of privacy within our system. This privacy policy governs your use of the mobile application of Sajilo Concept as a learning platform, www.sajiloconcept.com (website), and all other applications, websites, products, and services produced, operated, or managed by Sajilo Concept.

We kindly ask that you thoroughly read and understand this privacy policy before using our app, website, products, or services. Your registration in the app or website for the use of our products or services signifies your acceptance and adherence to this policy. By agreeing to the policy, you are bound by its legal terms and conditions. If you do not agree with the privacy policy or its terms and conditions, we respectfully suggest that you refrain from using any of our apps, websites, products, or services.

Information We Collect

Our official app or website collects information provided by you during registration. This includes:

- Your name, email address, age, contact number, address, password, and educational institution.

- Transaction-related information when you purchase our video content, respond to offers, or download or use our applications.

- Details you provide when contacting us for assistance through the web or app.

- Information you provide while participating in our live interactions, query handling, and guest lecture sessions.

The information you provide may be used to contact you as necessary, inform you about important updates, communicate notices, and for marketing and promotional purposes. To protect your identity from theft, we may occasionally request verification of your personal information. As long as your information matches your originals, further verification will not be necessary. For a cooperative environment, please ensure the accuracy of your information and use your own credentials. At certain times, you may choose not to provide personal information. In such cases, we offer the option to withhold information upon your consent. If you wish to withdraw your consent regarding the personal information provided to us, please send your consent in writing to the contact details provided in this policy. Upon withdrawal of your consent, you will no longer be able to use any of the apps, websites, products, or services produced, operated, or managed by Sajilo Concept. Sajilo Concept reserves the right to prevent you from using any of its apps, websites, products, or services after the withdrawal of your consent.

Additional Information Collected

In addition to the information provided during registration, the app or website may collect data on your usage, mobile operating system, the type of mobile Internet browsers you use, the type of mobile device you use, its unique device ID, the IP address of your browser and mobile device, and other relevant factors.

As with most mobile applications, we also gather additional data per your granted permissions. Payments for courses are processed by third-party businesses, which do not store or use your personally identifiable information for other purposes.

Use of Your Personal Information

Your personal information is used to provide you with a customized learning experience. To assist you in learning efficiently, we analyze your learning styles, conduct research, and evaluate how you use or spend time on the app or website. To enhance our services, we may collaborate with organizations and individuals outside the company. During such collaborations, we may provide anonymous or aggregated data in compliance with the methods listed in this policy.

We may use your data to provide personal suggestions and recommendations based on your learning objectives. To this end, we may develop additional products and services, requiring third-party support. We strictly prohibit the sale, rental, or exchange of your information with third parties without your permission. If necessary, data will be provided in a summarized form without any personally identifiable information

Sajilo Concept will occasionally contact you via email or phone to inform you about additional products, services, and other benefits added to existing products and services. However, we may be required to disclose your personal information in the following cases:

- If required by law as part of a legal proceeding.

- To protect against any harm to the app, website, products, or services of Sajilo Concept, its users, or the public as required by law.

- To investigate violations of terms and conditions mentioned in this policy.

- With our service providers working in alignment with the mission and vision of Sajilo Concept, who do not have the independent right to use or disclose the information to other parties.

- With third-party collaborators for customization of the app, website, products, or services.

- When disclosure is necessary to protect the rights and safety of the company, users, third parties, or others, investigate fraud, resolve technical issues, and as requested by the government.

Access to Your Personal Information

We will provide you with a simple way to access and edit the data you have entered into our app or website, and we will keep your information secure. We take reasonable security measures to protect your password and other personal information from unauthorized access.

Cookies

Most browsers are set to accept cookies by default, but you can modify this setting to refuse all cookies or alert you when one is being sent. Cookies identify your browser, help speed up login times, and save information about your preferences. They enable us to improve our services by providing more content on topics popular with users. Some features and services might not function properly if you disable cookies.

Links

Links may be presented to enhance your personalized learning. These links may direct you to other websites or applications that have their own privacy policies. The privacy policy of Sajilo Concept only applies to information gathered by our app or website. If you are redirected to another site, please ensure to read and understand their policies, terms, and conditions before logging in or registering.

Alerts

We may send you alerts via email, notifications, or SMS to inform you about upcoming live interaction sessions, query handling sessions, or other information we believe might be beneficial.

Public Sharing

Our website may provide tools for live discussions, query handling sessions, sharing opinions, etc. The information you share on these public platforms will be accessible to all users. This includes comments, messages, responses, photos, etc. You are fully liable and obliged to assume the associated risks when providing such information.

Security

We go to great lengths to protect and preserve your information, preventing theft, violation, and misinformation. We have implemented necessary physical, electronic, and procedural safeguards for your security. However, please be informed that no security system is entirely safe from potential breaches.

Data Retention Period

In general, we retain your information for at least three years after your account has expired. This policy may be modified based on statutory and corporate needs. We may reduce the retention period for certain data categories unless prohibited, to free up storage space.

Log Information

Our servers automatically log information transmitted by your browser whenever you use our web or app. This may include your online request, IP address, browser type, browser language, time and date of your request, and one or more cookies that uniquely identify your browser.

User Communications

When you send us an email or other communication, we might keep a copy to process your questions, fulfill your requests, and enhance our services.

Changes to this Policy

Our privacy policy will need to change to address new circumstances as the company develops. As continuous usage is taken as consent to all changes, you are urged to routinely review this policy for any updates.

Your Consent

By registering with us, you expressly consent to the collection, processing, storage, disclosure, and handling of your information as described in this policy. Your information will be processed in Nepal, including but not limited to gathering, storing, erasing, using, combining, sharing, transferring, and disclosing information. Your information will be transferred, processed, and kept in line with Nepal's applicable data protection rules, even if you live outside the country.

Contact Information

Our support team is available to handle your feedback and grievances promptly. If you need to contact us, please email us at sajilococnept@gmail.com